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Conversion Tracking SOP

Objective

Ensure bidding optimizes toward outcomes that matter to the client business.

Conversion Hierarchy

  • Primary conversions: purchase, qualified lead, booked call
  • Secondary conversions: add to cart, form start, engaged view

SOP

  1. Create a conversion map from funnel stages to events.
  2. Define one source-of-truth value model (fixed, dynamic, or blended).
  3. Implement with Google Tag Manager or native tagging.
  4. Verify with Tag Assistant and real session tests.
  5. Mark primary vs secondary in Google Ads settings.
  6. Exclude noisy events from bidding optimization.

QA Checks

  • Deduplication logic is active
  • Attribution windows are intentional
  • Conversion value is present and non-zero where expected
  • Imported offline conversions have stable identifiers

Common Failure Patterns

  • Counting all form submits as qualified leads
  • Duplicating purchase events across page and server tags
  • Importing CRM outcomes without timestamp normalization

Next Step

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