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Account Suspension Playbook

Objective​

Restore account operations quickly while preventing repeated violations.

Response Timeline​

  • 0-2 hours: capture notice details, freeze risky changes
  • 2-8 hours: root-cause review and evidence gathering
  • 8-24 hours: submit appeal with clear remediation steps

Appeal Package​

  • Suspension reason and impacted assets
  • Corrective actions completed
  • Documentation or evidence attachments
  • Ongoing compliance controls

Recovery Steps​

  1. Re-enable campaigns in priority order.
  2. Monitor disapprovals daily for first week.
  3. Conduct post-incident review and policy retraining.

Next Step​

Return to the module overview and continue with the next lesson in sequence.